Incomewise
Support
Contact us
Email nbalbadri@nomadtechnologiesltd.com. It helps to include the app version (at the bottom of Settings) and your device. Please never send passwords or bank details.
Join the test
Incomewise is in testing now and coming soon to the App Store and Google Play. To try it early, email us with the subject "Incomewise test" and tell us whether you use iPhone, iPad, Mac or Android.
Common questions
My reminders don't arrive
Check that notifications are allowed for Incomewise in your device's settings, and that Bill reminders is on in Settings. Reminders go off on the days and at the time you chose there.
I lost my phone. Can I get my plan back?
Your plan is stored on your device, so it goes with it. Use Export a copy in Settings now and then to keep a spreadsheet of it. A later version will keep a copy in your own iCloud or Google Drive.
App lock won't let me in
Tap Unlock and use your device passcode if Face ID, Touch ID or your fingerprint doesn't work. App lock uses your device's own security, so we can't reset it for you.
Can I change my currency?
Yes, in Settings > Currency. It changes only the symbol and number format. Amounts are never converted.
Can I change the day my month starts?
Yes, in Settings > Month starts. The change applies from next month; the current month runs to the day before.
Should I turn on crash reports?
It's up to you. They help us fix problems faster, and they never include your amounts, notes or email. See the privacy policy.